Privacy Policy

Last updated: January 2025

Fahim IA (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of students, parents, educators, and visitors who use our platform and website.

This Privacy Policy explains how we collect, use, store, and protect information when you use Fahim IA.


1. Who We Are

Fahim IA is an AI-powered educational platform designed to support learning through guided, explain-first tutoring aligned with educational principles.

Our website address is:
https://www.fahimia.com


2. Information We Collect

We collect only the information necessary to provide and improve our educational services.

a. Information You Provide Voluntarily

This may include:

  • Name (if provided)
  • Email address (when contacting us)
  • Messages sent via contact forms
  • Feedback or inquiries

b. Usage Information

We may collect limited technical information such as:

  • Browser type
  • Device type
  • Pages visited
  • General usage statistics

This information is used only for improving the platform and understanding how it is used.


3. Information About Children

Fahim IA is designed for educational use, including by students under the age of 18.

  • We do not knowingly collect personal data from children without appropriate supervision.
  • Fahim IA is built to provide guided explanations, not to request sensitive personal information.
  • Parents and schools are encouraged to supervise usage.

If you believe that personal information from a child has been provided unintentionally, please contact us and we will take appropriate action.


4. How We Use Information

We use collected information to:

  • Respond to inquiries and messages
  • Improve educational content and platform performance
  • Ensure platform safety and reliability
  • Support communication with parents, schools, and partners

We do not sell, rent, or trade personal data.


5. Use of Artificial Intelligence

Fahim IA uses AI technology to provide educational explanations.

  • AI interactions are designed to be educational, safe, and explain-first
  • Conversations are not used for advertising
  • We do not use AI interactions to build personal profiles of users

AI is used only to support learning, not to replace teachers or parental guidance.


6. Cookies and Tracking

Fahim IA may use essential cookies to:

  • Ensure website functionality
  • Improve user experience

We do not use tracking cookies for advertising purposes.

You can control cookies through your browser settings.


7. Data Sharing

We do not share personal data with third parties except:

  • When required by law
  • To protect the safety and integrity of the platform

Any service providers involved (e.g. hosting) are required to respect data confidentiality.


8. Data Security

We take reasonable technical and organizational measures to protect information, including:

  • Secure hosting environments
  • Limited access to data
  • Regular platform updates

While no system is 100% secure, we strive to protect user data responsibly.


9. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to requests
  • Provide services
  • Comply with legal obligations

Data that is no longer needed is deleted or anonymized.


10. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.


11. External Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.


12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.


13. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

📧 contact@fahimia.com


Education comes first. Technology supports it.

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